FREE EXPRESS SHIPPING with UPS on all orders over 100€ - £90 - 110$ - 150AUD
- Delivery in 2-4 working days for Europe
(Countries allowed: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Italy, Netherlands, Poland, Portugal, San Marino, Slovakia, Slovenia, Spain, Sweden, United Kingdom)
- Delivery in 4-6 working days for Usa, Australia, Asia and other countries
(Countries allowed: Argentina, Australia, Bosnia and Herzegovina, Canada, Chile, China, Greece, Indonesia, Japan, Luxembourg, Malaysia, Malta, New Zealand, Philippines, Republic of Ireland, Singapore, South Africa, South Korea, United Arab Emirates, United States)
For orders < 100€ - £90 - 110$ - 150AUD:
- € 10.00 for Europe
- € 20.00 for extra EU Countries
Delivery times begin one business day after the order is placed. You will receive an e-mail containing your Tracking Number once your package has been shipped. Visit My Order to check the most up-to-date status of your order.
Delivery times vary depending on your shipping choice. Standard shipping is by 2-3 working days for the whole of Europe. Countries and islands with saver shipping will have a little longer: 4-8 days.
We ship with UPS worldwide with flat rate. The cost is for the shipping cost only and does not include duties, taxes, or other import charges levied by the importing country.
As soon as you place an order, you will be receive a confirmation email to the email address used for registration. The email contains all the details of your order. If you do not receive this email, and it is not present in your inbox, please check in your junk or spam. In case you do not find it there either, please contact customer service at firstname.lastname@example.org in order to ask for an extra copy.
You can check the status of your order by logging directly into your account and clicking on “My Orders” and you will have the opportunity to verify in real time the progress of your request. The system is constantly updated.
You can change the delivery address through your account at any time. Future shipments will be delivered to the new address.
Our couriers will attempt to contact you before delivery. If you are not available, you can always call the courier to arrange delivery on another day. It is very important to be present, because in case of damage when traveling, you can immediately open a dispute to the courier, checking the integrity and the product before signing the package.
Maybe a neighbor has withdrawn the package for you, while you were not available. The courier requires a signature for these delivery.