Returns

I received my product, but I would like to return it

If you got the wrong the size and want to change the clothes contact our customer care on support@lapassione.cc. We will give you all instructions.

  • Merchandise must be unworn and unwashed
  • All tags must be attached in its original form
  • All returns and exchanges must include the original receipt
  • Returns are made within 30 days from receipt of the intact items
  • Please note that size exchange is not provided for items in the Final Sale promotion. In case of wrong size or return, we will offer you a store credit of equal value that can be used for a future purchase

 

How does the refund policy work?

Refunds are made within 30 days from receipt of the intact items with which will be shipped with care in the original packaging.

  • Merchandise must be unworn and unwashed
  • All tags must be attached in its original form
  • All returns and exchanges must include the original receipt
  • Please note that size exchange is not provided for items in the Final Sale promotion. In case of wrong size or return, we will offer you a store credit of equal value that can be used for a future purchase
Refunds will be made on the credit card used during your purchase. A refund includes the purchase price of the ordered products and the shipping costs, with the exception of postage fees for returning the product which will remain at your expense. For any further question please see our terms of sale.