Crash Policy


"Why do we fall? So we can learn to pick ourselves up again"
It doesn't matter if you're a pro or a rookie: falling off is part of the ride.
In this circumstance, if you damage your garment, don't stress out and email us at support@lapassione.cc with:
- details and photos of your damaged product
- your original receipt
- any further helpful detail
and we'll provide you with a 30% discount on a replacement kit.
CONDITIONS APPLIED:
- Proof of purchase (order number) must be provided.
- The age of your garment will be taken into consideration: products older than 12 months are not covered, as well as fair wear and tear.
- The discount code will be generated only for products that had been purchased at full price.
- Normal wear and tear of garments is not considered as damage.
- The discount provided may be used to replace the damaged item/s from the same product group (if 1 pair of bib shorts is damaged, a discount will be provided for the purchase of 1 pair of bib shorts).
- The replacement discount of 30% can only be redeemed on full-priced products.